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Handling Conflict Without the Stress: A Practical Workshop
Conflict is everywhere—at work, in meetings, with customers, even at home. How do you handle it without making things worse?
This hands-on, no-jargon workshop is designed for people who deal with tough conversations, workplace tension, or difficult people in conflict. If you’ve ever had that discomfort and wondered what to do when people in your orbit are in conflict, this workshop is for you!
What You’ll Learn:
✅ How to stay calm under pressure – Keep your cool when conversations heat up, and seek first to understand the core issues at hand.
✅ How to turn tension into teamwork – Find solutions that work for everyone, from repairing harm caused to how and when to engage in a formal response like calling HR.
✅ What to say and how to say it - turn conflict into a chance to be a leader that people will follow and listen to.
Why This Training Works:
• Real-world skills, not textbook theory – Everything we teach is practical and proven to work in everyday situations with techniques that have been tested in situations as varied as roommate conflicts to global peacemaking.
• Interactive & engaging – No boring lectures! 99% of our sessions attendees say our presenters are engaging and knowledgeable, and we've got tons of practice to ensure you leave knowing exactly how to execute these skills!
• Built for busy professionals – Whether you’re in customer service, leadership, trades, healthcare, or education, or even around your community with your family and friends, this workshop gives you tools you can use immediately.
Who Should Attend?
People who deal with difficult conversations at work and want to learn how Restorative Justice approaches can help you navigate them - and what to do when that won't work!
Anyone who wants to reduce stress and frustration in conflicts.
Leaders, team members, and frontline workers who want better relationships and smoother teamwork.
Leave with confidence, new tools, and a plan to handle conflict better—without the stress!
This session has been approved for 6.5 hours of CE by the ABVMA
Handling Conflict Without the Stress: A Practical Workshop
- Tuesday May 27 2025, 9:00 AM - 4:30 PM
-
Lister Conference Centre
11613 87Ave
Edmonton, Alberta
Canada
T6G 2H6
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