Member365

Select the Use button to add a tag to the body of your email. You may also use tags in the subject of your email by copying and pasting them directly in.

{FIRST_NAME}	Adds the recipients First Name.	Use
{LAST_NAME}	Adds the recipients Last Name.	Use
{COMPANY_NAME}	Adds the Company Name.	Use
{PORTAL_NAME}	Adds the application portals name.	Use
{MEMBER_NAME}	Adds the Recipients Membership name.	Use
{SIGNATURE_OPT_IN}	Adds the Opt-in link.	Use
{SIGNATURE_OPT_OUT}	Add the opt-out link.	Use
%signature%	Adds your preferred signature block.	Use
{Event_Start_Date}	Adds the Event's Start Date.(Events Only)	Use
{Event_End_Date}	Adds the Event's End Date.(Events Only)	Use
{Event_Name}	Adds the Event's Name.(Events Only)	Use
{Event_Description}	Adds the Event's Description.(Events Only)	Use
{Online_Training_Description}	Adds the Online Training Description.(Online Training Only)	Use
{Event_Specific_Dates}	Adds the Event's specific dates.(Events Only)	Use
{member_number}	Adds the Membership Number.	Use
{MemberSince}	Adds the Member Since Date.	Use
{CONTACTEMAIL}	Adds the Contact's Email Address.	Use
{EVENT_CREDITS}	Adds the Event's Credits.(Events Only)	Use
{EVENT_CREDITS}	Adds the Event's Credits.(Events Only)	Use
{CERTIFICATE_NUMBER}	Adds the Contact's Certificate Number	Use
{EVENTLOCATION}	Adds the Event's Location.	Use
{TOTALEVENTCREDITS}	The total number of credits that the contact has earned through the event tickets and workshops.	Use
{ASAPPEARSONBADGE}	Display the text of as appears field in the event setup.	Use
{contact_organization}	Displays the organization name of the contact.	Use
{RENEWALDATE}	Adds the Member Renewal Date in (yyyy-mm-dd).	Use
{MEMBERSHIP_YEAR}	Adds the Member's Membership Year	Use
{RENEWALDATE_MM-DD-YYYY}	Adds the Member Renewal Date in (mm-dd-yyyy).	Use
{LMS_CREDIT}	The number of credits the LMS course is worth for Continuing Education	Use
{COLLECTION_PERIOD_END-DATE_YYYY_MM_DD}	The end date of the CE collection period end date	Use
{LMS_COURSE_COMPLETION_DATE}	The completion date of the LMS course	Use
{INCEPTION_DATE}	Adds the Member Inception Date in (yyyy-mm-dd).	Use
{EVENT_END-DATE_MONTH_YYYY}	Adds Event End Date in Full Month Name and Year Format.(Events Only)	Use
{EVENT_END-DATE_MONTH_YYYY_ADD3}	Adds Event End Date in Full Month Name and Year Format Plus 3 Years.(Events Only)	Use
{WORKSHOP_NAME}	Adds the workshop name (if applicable)	Use
{WORKSHOP_DESCRIPTION}	Adds the workshop description (if applicable)	Use
{WORKSHOP_CREDITS}	Adds the workshop credit for related workshop (if applicable)	Use
{TOTALWORKSHOPCREDITS}	Adds the sum of all workshop credits for related event (if applicable)	Use
{Event_Start_Date_DD-MM-YYYY}	Adds the Event's Start Date in (dd-mm-yyyy).(Events Only)	Use
{Event_End_Date_DD-MM-YYYY}	Adds the Event's End Date in (dd-mm-yyyy).(Events Only)	Use
{RENEWALDATE_DD-MM-YYYY}	Adds the Member Renewal Date in (dd-mm-yyyy).	Use
{RENEWAL_DATE_MONTH_DD_YYYY}	Adds the Member Renewal Date in (Month Dth, yyyy).	Use
{INCEPTIONDATE_DD-MM-YYYY}	Adds the Member Inception Date in (dd-mm-yyyy).	Use

This program has been created by Becky Taylor, RVT, MA, co-founder of BS Communication Strategies, and is designed to educate licensed RVTs through sharing of relevant and current content with active coaching in dialogue with clients.

RVTs this is for you! Let's elevate our skills, share best practices, share great ideas and work toward changing the narrative around RVTs in practice.

Let's do this!

Wednesday, May 4th, 2022

Session 1 - Intro to program and communication skills. - Becky Taylor, RVT, MA

10:00am Start

10:00am - 12:00pm

Introductions + program overview
Purpose & plan of program. Mobilize RVT's to see appointments and reduce burden for DVM's
Setting up RVT's to see wellness and vacc appt for small animals

1:00pm - 3:30pm

Communication Skills introduction. Rapport / history / agenda / core skills / follow up
Critical thinking

3:30pm - 4:30pm

Small animal appointment cycle and where RVT's can fit in
How to talk money & value
Wrap up & set goals

Thursday, May 5th, 2022

Session 2 - Vaccine and deworming protocols for small animals - Dr. Kelsey Shacker

9:00am - 12:00pm

Small animal vaccine protocol review - dogs
Small animal vaccine protocol review - cats
Review assesment physical examination
Medical records review from history to recommendations

1:00pm - 4:30pm

Small animal parasiticide review - dogs
Small animal parasiticide review - cats
Educating clients as part of the communication cycle
Case base studies for appointments
Wrap up and set goals

Friday, May 6th, 2022

Session 3 - Behaviour, nutrition, life stages

TBD
9:00am - 12:00pm

Small animal behaviour review - how to prepare clients and patients for appointments
Small animal behaviour review - best practices for handling (Fear Free/LSH)
When and how to set up follow up appointments
Case study examples

Robin Saar, RVT, VTS Nutrition
1:00pm - 4:30pm

Small animal nutrition - life stage review
Educating clients as part of the communication cycle
When and how to set up follow up appointments
Wrap up & set goals

Saturday, May 7th, 2022

Session 4 - Bringing it all together with simulated clients and patients - Becky Taylor, RVT, Dr. Kelsey Shacker, Dr. Jack Wilson

9:00am - 4:30pm

Full interactive, hands on day
Coaches will work with atendees and simulated clients (and patients)
Key skills for participating in appointments: greeting / rapport building / history / assesment physical / health discussions / vaccine & deworm discussion / how to express value and talk money
Wrap up & set goals

Sunday, May 8th, 2022

Session 5 - Reviewing Guidelines, Business Thinking and Final Thoughts

Becky Taylor, RVT, MA
9:00am - 10:00am

Debrief full day of coaching from Saturday

Dr. Phil Buote
10:00am - 12:00pm

ABVMA - scope of practice - what it means
ABVMA discipline - what happens when and why?
The endless question of 'What can RVT's actually do'...

Dr. Greg Andrews
1:00pm - 3:00pm

Business review - what is the cost of business?
Crafting a brief business plan for RVT appointments
How to set goals and measure success

Becky Taylor, RVT, MA
3:00pm - 3:30pm

Final wrap up
Certificates of Attendance
Follow up

Mobilizing RVTs - 5 Day Program - BS Communication Strategies

May 4 - 8, 2022
Horse in Hand Ranch
Blackfalds, AB,

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